Terms & Conditions

These terms cover use of the EMI Guard website and app at a plain-language level. Shop owners accept a detailed User Agreement when they sign up - that agreement takes precedence for anything about using the app itself.

Acceptable use

The device lock feature may only be used for a shop's own legitimate EMI sales, with the customer's knowledge and agreement at the time of sale. Locking a device without a valid EMI sale, or for any other purpose, is not permitted.

Service availability

EMI Guard is a technology service and depends on the internet, the server, and the device's own operating system. Reasonable efforts are made to keep the service reliable, but occasional downtime is possible.

Last updated: 10 November 2026.